Sierra Nevada loves animals, but only service animals are allowed per ADA guidelines. We apologize for any inconvenience.
Here at Sierra Nevada we want you to leave happy with your purchases. Any items purchased in our gift store, except food or beer, may be exchanged or returned at any time provided that the items are in new condition. For a full refund of the purchase price, a receipt must be provided at the time of return. All items returned in new condition without a receipt are eligible for exchange only.
To return or exchange an item purchased online, simply send it back to us at: Attn: Gift Shop, 1075 East 20th St. Chico, CA 95928. Include your packing slip or a note specifying your name, order number, phone number, address, and what you would like us to do with your return (exchange for a different item or credit your card). When we receive your return we will send your exchange or contact you for more information. We do not charge shipping to send your exchange via standard mail.
You bet! Please contact our tours team at 530-899-4776 or email@example.com for more information. Please note that special request tours must be scheduled two weeks in advance.
All tour guests must be at least 12 years of age. Educational beer sampling is reserved for those 21 and over. We ask all guests to check in at the Tour Desk at least 15 minutes prior to your tour’s start time. We permit standby guests to fill open reservations not claimed 15 minutes prior to the tour. We don’t want you to lose your spot! We wish we could treat it like a roller coaster ride, but we allow only one brewery tour per guest per day.
At our California brewery, families with children under 12 years of age may take the self-guided tour at the mezzanine level any time between 10am and 6pm Monday through Sunday.
Please fill out our contact form and select ‘gift shop’ from the dropdown, or call 530.896.2198.
Refer to the Chico tours page for the most recent information. Please note that we are generally closed for major holidays. Tour hours:
We ask all guests to check in 15 minutes prior to the start of their tour at the Tour Desk inside the Gift Shop lobby. Our tours fill up quickly; be sure to make your reservations early.
Contact the Tour Desk at 530-899-4776 or firstname.lastname@example.org.
Yes. Please contact the Big Room to make arrangements.
Our beers rotate daily. A list of current offerings is available on our taproom page.
These shows reflect the heritage of the Big Room. With these shows, we pay homage to our history and our culture as a brewery and a community. We hope to reflect the past in our future in all that we do to keep us grounded and humble.
Our Heritage Series shows offer the following features:
Early door and show times
Buffet dinner & dessert
Traditional Americana, folk, bluegrass and blues music
All Heritage Series shows will be explicitly described as Heritage Shows. You will also be able to look for the Heritage Series logo.
We can accommodate most dietary needs. Please contact us in advance.
Customers can now purchase their dinner and dessert tickets ahead of time online or in the Gift Shop. These tickets are sold separately from General Admission tickets and must be purchased in advance. No tickets for food will be sold on site. You must have a General Admission ticket in order to fulfill your dinner and dessert tickets.
Please fill out our contact form and select ‘Taproom & Restaurant’ from the dropdown, or call 530.345.2739.
Dinner is available from 6:00 PM – 7:30 PM. After that time, you will not be able to redeem your ticket for food.
Menus for each Heritage Series show will be posted under the show’s listing on our website.
We are located in Chico, CA, about 1.5 hours NE of Sacramento. Click here for directions to our brewery. Our address is: Sierra Nevada Brewing Co. 1075 East 20th Street Chico, CA 95928 USA
You can find out about shows in the Big Room by visiting our website online or following the brewery on social media outlets such as Facebook and Instagram. We also have information in our local newspaper, the Chico News & Review.
As with most restaurants and food operations, our food costs have been increasing. Sierra Nevada is focused on fresh, local, and quality ingredients. In order to maintain that value, we need to adjust our pricing accordingly. We aim to continue to provide the best in quality products and services, and can only achieve this with financial sustainability.
Please note that we are generally closed on holidays.
Monday – Friday : 8:00am – 5:00pm
Taproom & Restaurant Hours
Sunday – Thursday: 11:00am – 9:00pm
Friday & Saturday: 11:00am – 10:00pm
(please see the taproom page for any upcoming closures)
Gift Shop Hours
Sunday – Thursday: 10:00am – 6:00pm Friday & Saturday: 10:00am - 7:00pm
(please see the gift shop page for any upcoming closures)
Monday – Thursday: 12:00pm, 1:00pm, 2:00pm & 4:00pm
Friday and Saturday: 12:00pm, 1:00pm, 2:00pm, 3:00pm, 4:00pm & 5:00pm
Sunday: 12:00pm, 1:00pm, 2:00pm, 3:00pm & 4:00pm
(please see the tours page for any upcoming closures)
You can purchase tickets online or in person at the Gift Shop. Purchasing tickets online will be subject to our ticketing company’s fee.
We are pre-selling buffet dinner and dessert tickets to help us know exactly how much food to prepare. We have found that there are inconsistencies in preparing the right amount of food. We either have much waste or sell out of food. By pre-selling the tickets, we will be able to gauge our food estimates and costs more precisely, as well as cutting down on food waste.
Please use our contact form or call the following: Front Office: 530.893.3520, Taproom & Restaurant: 530.345.2739, Gift Shop: 530.896.2198, Tours: 530.899.4776.
Yes, we welcome visitors of all ages to our brewery, restaurant and live music shows. Public tours are for those 12 and over only. Please read our entire tour policy. Remember that anyone wishing to purchase alcohol must be over 21, with valid identification. Sierra Nevada Brewing Co., in accordance with California and North Carolina alcohol regulatory agencies, strictly abides by the Bona Fide I.D. requirements when determining drinking age. An acceptable form of I.D. must be issued by an Official Government Agency (Federal, State, County or City) and contain all of the following: name, photo, and date of birth, and must be currently valid. (Bona Fide I.D. is one card that contains all of these items).
At Heritage Shows, we serve a full buffet dinner from 6:00 – 7:30 PM, prior to the show time. Buffet dinner and dessert ticket are pre-sold online for each show. At any other concert, we will have snacks for purchase throughout the entire event.
The Big Room will host a variety of concerts, some with standing room only, some with theater-style seating, and some with a mix of the two. These shows will host up and coming, premier artists from all genres, including but not limited to rock, alternative, indie, hip-hop, R&B and much more.
Any show billed as Sierra Nevada Presents! will have the following features:
7:30 PM Doors / 8:30 PM Show Times
Snacks for purchase
Standing room floor or theater-style seating
New genres and artists!
The Big Room will also continue to host our Beer Release parties, billed as such. These shows will have their own logo as well and will have the following features:
6:00 PM Doors / 7:00 PM Live Music
Food paired specifically with the released beer
Many local hotels, motels, inns, and bed & breakfasts are listed on the Chico Chamber of Commerce web site. Just click on the “Visitor Information” and then select “Places to Stay” and choose either “B&B” or “Hotels/Motels.”
At Heritage Series shows, seats at the tables are first come, first served general admission. We do not allow tables to be reserved for the general public.
In order to improve our shows, we need data. By utilizing ticketing technologies, we will be able to analyze our ticket sales and therefore provide better services to our customers.
Sorry, Sierra Nevada is a privately held company.
No. If you do see a reserved seat sign, it is generally for the house.
Sierra Nevada supports many federally regulated non-profit organizations and has a long history of charitable giving. Please review our guidelines before filling out donation request form.
We generally offer at least seven or eight Sierra Nevada lagers and ales, a wide selection of wine, soft drinks, coffee, and water. No hard alcohol or non-Sierra Nevada beer products are served. Sierra Nevada Brewing Co., in accordance with California State Department of Alcoholic Beverage Control, strictly abides by the Bona Fide I.D. requirements when determining drinking age. An acceptable form of I.D. must be issued by an Official Government Agency (Federal, State, County or City) and must contain all of the following: name, photo, and date of birth, and must be currently valid. (Bona Fide I.D. is one card that contains all of these items).